- Shipping Methods:
We are delighted to offer worldwide shipping through our esteemed partners, DHL and UPS. Our priority is to ensure your shopping experience is seamless and enjoyable, from the moment you place your order to the moment it arrives at your doorstep.
- Shipping Zones:
Our reach is truly global. Wherever you are in the world, you can take advantage of our products and services.
- Shipping Cost:
We are excited to announce that all shipping costs are completely free. You can shop to your heart’s desire without worrying about any additional shipping charges.
- Shipping Timeframes:
Efficiency is at the core of our shipping process. Upon order confirmation, please allow us 24 to 48 hours to process your order before it is handed over to our trusted shipping partners. Depending on your location, you can typically expect your order to be delivered within:
- Domestic Orders: 1 to 3 business days
- International Orders: 3 to 10 business days
Please keep in mind that these timeframes are approximate and actual delivery times may vary due to factors beyond our control, such as customs regulations or unexpected logistical events.
- DDP Shipping and Customs:
We take pride in offering Delivered Duty Paid (DDP) shipping. This means that you won’t have to worry about any customs duties or taxes when your order arrives. Everything is taken care of beforehand, ensuring a hassle-free delivery experience.
- Insured Parcels:
We understand the value of your order and want you to have peace of mind throughout the shipping process. All our parcels are insured, providing protection against any unforeseen circumstances during transit.
- Order Placement:
For your convenience and security, all orders must be placed through our official webshop. We do not offer collection in person to ensure a consistent and reliable shopping experience for all our customers.
- Tracking Information:
As soon as your order is dispatched, you will receive an email containing detailed tracking information. This enables you to follow your package’s journey and anticipate its arrival.
- Returns and Exchanges:
Your satisfaction is paramount to us. We’re pleased to offer free returns and exchanges for any reason.
- Initiating a Return or Exchange: Initiating a Return or Exchange: Should you wish to return or exchange an item, kindly contact our customer support team within 30 days of receiving your order. They will provide you with easy-to-follow instructions and a prepaid shipping label.
- Return Conditions: Please ensure that all returned machines are in their original condition, unaltered, and with all original tags and packaging intact.
- Refunds and Exchanges: Once we receive your returned machine, we’ll promptly process your refund or exchange. Refunds will be issued to your original payment method.
- Contact Us:
Should you have any inquiries or concerns regarding our shipping policy, please feel free to reach out to our dedicated customer support team. We are here to assist you and ensure your shopping experience is exceptional.
At Miners Depo, our commitment to quality extends not only to our products but also to the services we provide. Thank you for choosing us as your preferred cryptocurrency mining hardware distributor.